KeyFocus - KFWS Support
 
 
 

KF Web Server Frequently Asked Questions

Unfortunately due to tight time constraints, we cannot offer individual support for KF Web Server as it is a free product.

However many common questions and problems are answered on this page.

KeyFocus Policies

  • Is KF Web Server, or does it include any Adware/Spyware?

  • What is your privacy policy?

  • Does KF Web Server infringe my privacy?

  • What is your upgrade policy?

  • What is your support policy?

  • What about non-English language versions?

  • Common Problems

  • A 304 error sometimes get displayed in the browser

  • Getting more information on what is going wrong

  • The server returns a "Not Found" error with certain types of file

  • One of my web sites says "Not Listening" in the Status menu

  • I get an "Unauthorized" error when logging in to the administration page

  • Users cannot access my different web sites

  • I get a "Internal Server Error", 500 error when using a CGI request

  • I get a "Not Implemented", 501 error when using a CGI form

  • Files with special characters cannot be accessed

  • Some pictures are not displayed, when viewing a web page

  • What Questions

  • What is the format of the log files and can I use a log analysis application?

  • What CGI programs and languages are supported?

  • What are the security restrictions on the CGI interface?

  • What support is there for Microsoft Front Page Extensions?

  • What support is there for Server Side Includes SSI?

  • How To Questions

  • How do I put my KF Web Server on the Internet?

  • How do I set up multiple web sites?

  • How do I set up multiple web sites so a user can access them all?

  • How does the server select the web site a user should see?

  • How can I configure the server for best performance?

  • How do I change the automatic directory index?

  • How do I change the format of the server's error messages?

  • How can I access the administration page from other machines?

  • How can I run KF Web Server as a systems service?

  • How do I set up an alias to map other directories into my web site?

  • How does HTTP compression help server performance?

  • How do I configure Analog logfile analyser to work with KF Web Server?

  • How do I password protect directories and sites?

  • How do I set up an alias directory?

  • How do I use the re-write rule feature?

  • How do I un-install KFWeb Server?

  • How do redirect a browser to another site or page?

  • CGI Questions

  • How do I configure PHP to work?

  • How do I configure PERL to work?

  • How do I configure Python to work?

  • How do I configure Active Server Pages (ASP) to work?

  • How do I configure CGI EXE application to run directly?

  • How do I configure MySQL to work?

  • Application Questions

  • How do I configure WordPress permalinks to work?




  • Questions & Answers

    KeyFocus Policies

    Is KF Web Server, or does it include any Adware/Spyware?

    KF Web Server does not include any 'extra' software, such as Gator.

    KF Web Server does not contain any hidden functionality to spy on you.

    KF Web Server does display a couple of ads on the administration front page. These are ordinary GIF images.
    If you look at the HTML source of this page, in your browser, you will see there is nothing sinister about them.
    These ads are only displayed to the administrator, there are no ads displayed on the sites you host with KF Web Server.

    What is your privacy policy?

    Keyfocus respects your privacy.
    We will never sell, share, or rent any data collected on our site to others.
    We do not use cookies for collecting user information from our site.

    We are registered with the UK Data Protection Registry, registration number Z6534285.

    Does KF Web Server infringe my privacy?

    No, none of our products could be classified as SpyWare.
    With KF Web Server, what you see is what you get and no more.
    KF Web Server does not collect hidden or personal information from your computer.
    KF Web Server does not attempt to contact our own site, or pass any information back to us, or anybody else.

    What is your upgrade policy?

    KF Web Server is being constantly improved and you are encouraged to join our mailing list, so we can keep you up to date with when new releases occur.

    What is your support policy?

    We are always keen to hear from our users and we will do our best to resolve any problems you may have. However, as we give KF Web Server away free and it is very popular, we cannot provide the same level of support as we do for our other products.

    What about non-English language versions?

    We want to add more features before we consider producing different language versions, but this is something we want to do in the future.

    We only speak English, so we will be looking for volunteers to help with any translation. This should be straight forward as the interface is written using the in-built scripting language KFL.

    An example of how this can be done is to look at the script that generates the automatic directory listings.
    This is called makeindex.wkf and can be found in the systemscripts sub-directory. You can change the text from English and even change the complete design by altering this script.